Our Team

Casey Cain

Patient Care Coordinator
Title
Patient Care Coordinator, Revi
Background
17 years as a hairstylist
Focus
Patient scheduling, day-of-visit coordination, ongoing patient communication
Family
Wife and mother of three boys

BACKGROUND

Quick take

Coordination

Visits should feel smooth.

Casey helps keep scheduling, day-of-visit details, and patient communication organized.

Support

You know what comes next.

Her role helps patients understand timing, next steps, and follow-through.

Experience

Care should feel personal.

Casey supports the human side of the Revi experience.

Casey came to Revi from a 17-year career as a hairstylist. That background is more relevant to patient care than it might sound.

Hairstylists build long-term relationships with the same clients across years and decades. They learn how to listen for what someone actually needs (which often isn't what they walk in asking for), how to make people comfortable, and how to deliver consistent quality day after day in a setting that depends on trust.

Those exact skills translate directly into patient care coordination. A wellness clinic isn't a one-and-done transaction — it's an ongoing relationship that depends on patients trusting the team, feeling welcomed every visit, and knowing the people on the other end of the phone genuinely care about how things are going.


WHAT CASEY DOES AT REVI

As Patient Care Coordinator, Casey is the front-of-house and ongoing communication layer of Revi:

  • Appointment scheduling and confirmation
  • Day-of-visit coordination — making sure each patient's visit goes smoothly from arrival to departure
  • Ongoing patient communication — refill reminders, lab follow-up scheduling, response to patient questions
  • Patient experience operations — the warm-and-organized side of clinic operations

PHILOSOPHY

"Taking care of your health, staying active, and feeling good from the inside out plays a huge role in living a full and balanced life." — Casey Cain

Casey's growing personal passion for health and fitness gives her firsthand experience with what patients are actually navigating — energy, sleep, recovery, body composition, and the daily realities of trying to feel better.


OFF THE CLOCK

Casey is a wife and mother to three boys. She enjoys family time, traveling (especially to warm destinations), and live music and concerts.


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